This Week's Questions

Summary + Transcript

Chat

00:01:16 Janet Hoover: Welcome, Rachel!
00:01:21 rachelcromer: Reacted to “Welcome, Rachel!” with ❤️
00:01:31 Ivy Neal: Hey, Rachel! 🙂
00:02:30 rachelcromer: Reacted to “Hey, Rachel! 🙂” with ❤️
00:02:35 Janet Hoover: Had a great kick-off call earlier (premium package client) 🎉
00:03:12 Ivy Neal: I joined the chamber of commerce in the suburb closest to me. I already have relationships with a few people there, so I think it’ll be a good place to build my network!
00:03:14 Kim Blake: 2 more client testimonials on my Google Business page. And I am fully prepared and ready for vacation. I even have a few projects starting when I return. Yay!
00:03:16 Caitlin Harrison: Just got back from an incredible week in Disney World with my family 🙂 I only hopped on my laptop twice to follow up with two active proposals
00:03:35 Janet Hoover: Reacted to “I joined the chamber…” with 🙌
00:03:42 Ivy Neal: Reacted to “Had a great kick-off…” with ❤️
00:03:47 Ivy Neal: Reacted to “2 more client testim…” with ❤️
00:03:54 Janet Hoover: Reacted to “2 more client testim…” with ❤️
00:03:58 Stephani – The Simple Growth Co: Reacted to “2 more client testim…” with ❤️
00:04:01 Stephani – The Simple Growth Co: Reacted to “Had a great kick-off…” with ❤️
00:04:04 Stephani – The Simple Growth Co: Reacted to “I joined the chamber…” with ❤️
00:04:06 Janet Hoover: Reacted to “Just got back from a…” with ❤️
00:04:10 Ivy Neal: Reacted to “Just got back from a…” with ❤️
00:04:14 Janet Hoover: Replying to “Just got back from a…”

Yes!!!
00:04:22 Kate Newnham | UpDesignsLA.com: Totally booked out for October and half of November!!
00:04:26 Stephani – The Simple Growth Co: Reacted to “Just got back from a…” with ❤️
00:04:28 Caitlin Harrison: Reacted to “Totally booked out f…” with 😮
00:04:36 Stephani – The Simple Growth Co: Reacted to “Totally booked out f…” with 🎉
00:04:37 rachelcromer: Reacted to “Totally booked out f…” with ❤️
00:04:44 Angela Winter: Had the consult with my former client we discussed last week. She didn't bat an eye at my new prices or a new contract and wants to move forward with my middle package!
00:04:44 Kim Blake: Reacted to “I joined the chamber…” with 👍
00:04:44 Ivy Neal: Reacted to “Totally booked out f…” with ❤️
00:04:49 Kim Blake: Reacted to “Had a great kick-off…” with 👍
00:04:52 Ivy Neal: Reacted to “Had the consult with…” with ❤️
00:04:53 Angela Winter: Reacted to “Totally booked out f…” with 🎉
00:04:59 Angela Winter: Reacted to “Just got back from a…” with ❤️
00:05:01 Kim Blake: Reacted to “Just got back from a…” with 🙂
00:05:03 Janet Hoover: Reacted to “Totally booked out f…” with ❤️
00:05:03 Angela Winter: Reacted to “2 more client testim…” with ❤️
00:05:04 Kate Newnham | UpDesignsLA.com: Reacted to “Had the consult with…” with ❤️
00:05:06 Angela Winter: Reacted to “I joined the chamber…” with ❤️
00:05:08 Janet Hoover: Reacted to “Totally booked out f…” with 🙌
00:05:10 Angela Winter: Reacted to “Had a great kick-off…” with ❤️
00:05:17 Jessica Aiese-Davoli: Reacted to “Just got back from a…” with ❤️
00:05:20 Jessica Aiese-Davoli: Reacted to “2 more client testim…” with ❤️
00:05:22 Jessica Aiese-Davoli: Reacted to “I joined the chamber…” with ❤️
00:05:23 Kim Blake: Reacted to “Totally booked out f…” with 🎉
00:05:24 Jessica Aiese-Davoli: Reacted to “Had a great kick-off…” with ❤️
00:05:38 Jessica Aiese-Davoli: Reacted to “Totally booked out f…” with 🙌
00:05:44 Kim Blake: Reacted to “Had the consult with…” with 👍
00:05:46 Janet Hoover: Reacted to “Had the consult with…” with 💪
00:05:49 Jessica Aiese-Davoli: Reacted to “Had the consult with…” with 👍
00:05:53 Stephani – The Simple Growth Co: Reacted to “Had the consult with…” with ❤️
00:07:40 Tracy Trathen • e design studio, LLC: Signed my first client since joining (I have prior but this one I’m approaching with what I’ve learned so far in the program)!
00:07:49 Ivy Neal: Reacted to “Signed my first clie…” with ❤️
00:08:06 Tracy Trathen • e design studio, LLC: ty!
00:08:24 Kate Newnham | UpDesignsLA.com: Welcome Rachel!!!
00:10:03 Kate Newnham | UpDesignsLA.com: They can trust us to take care of them
00:11:22 Kate Newnham | UpDesignsLA.com: You care about their business as much as they do
00:11:33 Janet Hoover: Same thoughts…they are in the best hands..when someone actually cares about your success etc,
00:11:51 Janet Hoover: You’ll make sure all their bases are covered
00:12:30 Ivy Neal: I think, overall, you can take something that feels overwhelming and stressful to them, and make it understandable, manageable, and totally doable.
00:22:23 Kate Newnham | UpDesignsLA.com: Are you scared to work w/her?
00:22:40 Tracy Trathen • e design studio, LLC: Maybe nervous about Kajabi?
00:23:24 Janet Hoover: Maybe worried she was going to ask a question you couldn’t answer at the moment
00:26:41 Leigh Scott: How do you receive compliments?
00:27:01 Ruby Javaid: sometimes when I talk to people in person, they are really persistent about asking pricing and I obviously don't want to answer then. not sure if you maybe had something like this in the back of your mind?
00:27:21 Leigh Scott: Like beginning of movie barbie or middle of movie barbie
00:27:31 Kate Newnham | UpDesignsLA.com: Reacted to “Like beginning of mo…” with 🤣
00:27:42 Janet Hoover: Reacted to “Like beginning of mo…” with 🤣
00:28:36 Kate Newnham | UpDesignsLA.com: If I came in contact with someone in another context (a la yoga), I wouldn’t want them to feel like they HAD to apologize or contact me just because they saw me in yoga
00:28:50 Kate Newnham | UpDesignsLA.com: Like “no pressure” and thinking “they don’t really want to work with me”
00:28:53 Kate Newnham | UpDesignsLA.com: But I’m sensitive lol
00:28:54 Janet Hoover: Replying to “If I came in contact…”

Same
00:28:55 Ivy Neal: Reacted to “How do you receive c…” with ❤️
00:28:59 rachelcromer: Reacted to “But I’m sensitive lo…” with ❤️
00:29:04 Ivy Neal: Reacted to “If I came in contact…” with ❤️
00:29:13 Ivy Neal: Reacted to “But I’m sensitive lo…” with ❤️
00:31:59 Kaitlyn | KTU Designs LLC: I jumped in late, but I got two of my premium packages signed this week and deposit down! And another client who wants to do the premium package but in January! Shocked!
00:32:15 Ivy Neal: Reacted to “I jumped in late, bu…” with ❤️
00:32:26 Tracy Trathen • e design studio, LLC: Reacted to “I jumped in late, bu…” with 👋🏻
00:32:35 Tracy Trathen • e design studio, LLC: Reacted to “I jumped in late, bu…” with 👏🏻
00:32:54 Kate Newnham | UpDesignsLA.com: Reacted to “I jumped in late, bu…” with ❤️
00:33:00 Ruby Javaid: Reacted to “I jumped in late, bu…” with ❤️
00:33:44 Janet Hoover: Reacted to “I jumped in late, bu…” with 👏🏻
00:33:48 Leigh Scott: Replying to “I jumped in late, bu…”

Woohoo!
00:33:52 Kaitlyn | KTU Designs LLC: Thank you!
00:33:53 Caitlin Harrison: Reacted to “I jumped in late, bu…” with 👏🏻
00:33:56 Jessica Aiese-Davoli: Reacted to “I jumped in late, bu…” with ❤️
00:35:31 Kate Newnham | UpDesignsLA.com: Great!!!!!
00:38:19 rachelcromer: Does anyone know what Kajabi is? I’ve never heard of it. Curious how it compares to other platforms
00:40:12 Stephani – The Simple Growth Co: It's pretty easy to learn if you're used to building with any WP builder
00:40:22 Kim Blake: What is the best way to get clients to work in your preferred method? Like Google Drive, Google Docs, Asana, Dropbox etc? Especially when they are technically challenged or it’s a learning curve for them.
00:40:56 Jessica Aiese-Davoli: video tutorials?
00:40:57 Caitlin Harrison: the million dollar question
00:40:57 Kate Newnham | UpDesignsLA.com: Mini training video
00:41:02 Janet Hoover: Reacted to “the million dollar q…” with 👍
00:41:08 Janet Hoover: Reacted to “Mini training video” with 👍
00:41:11 Janet Hoover: Reacted to “video tutorials?” with 👍
00:41:16 Jessica Aiese-Davoli: Reacted to “Mini training video” with 👍
00:41:17 Ruby Javaid: Replying to “What is the best way…”

yeah i'd like to know this too!
00:41:42 Kate Newnham | UpDesignsLA.com: I’m like your client lol
00:41:48 Janet Hoover: Reacted to “I’m like your client…” with 🤣
00:42:33 Leigh Scott: Markup is amazing for that
00:42:46 Kate Newnham | UpDesignsLA.com: Reacted to “Markup is amazing fo…” with 👍🏻
00:42:50 Janet Hoover: Maybe Content Snare?
00:43:35 Ruby Javaid: i had a client individually email me each picture for the website. and i had like 40 of them by the end. i couldn't get him to use google drive 🙁
00:45:07 Kate Newnham | UpDesignsLA.com: Oooh I know, say why it’s beneficial for THEM to use these things
00:45:28 Ivy Neal: Love the idea of a hands-on tech check at the beginning.
00:49:15 Jessica Aiese-Davoli: are there fees for delays in your process?
00:54:35 Kate Newnham | UpDesignsLA.com: Wow good for you!
00:56:32 Kate Newnham | UpDesignsLA.com: I was just there!
00:56:43 Jessica Aiese-Davoli: have fun!
00:57:17 Janet Hoover: Good tip
00:57:23 Ruby Javaid: oh i have a cutoff date for when they can even send me changes!
00:57:34 Tracy Trathen • e design studio, LLC: exactly Ruby
00:57:43 Kim Blake: Reacted to “oh i have a cutoff d…” with 👍
00:57:48 Kim Blake: Reacted to “Wow good for you!” with 👍
00:57:51 Kim Blake: Reacted to “are there fees for d…” with 👍
00:57:56 Caitlin Harrison: I had yesteday blocked and today has also been mostly just catch up and getting mentally ready to go back to design mode haha
00:57:59 Kim Blake: Reacted to “Love the idea of a h…” with ❤️
00:58:04 Kate Newnham | UpDesignsLA.com: Reacted to “I had yesteday block…” with ❤️
00:58:05 Kim Blake: Reacted to “Oooh I know, say why…” with 👍
00:58:13 Janet Hoover: Reacted to “I had yesteday block…” with 👍
00:58:31 Kim Blake: Replying to “i had a client indiv…”

Ugh! That’s the worst.