Summary + Transcript

Chat

00:01:41 Angelica Hidalgo: I’m posting my podcast today after months!! I’m over being scared of everything hahahaha I’m just going for it and if it flops it flops
00:01:56 Tracy Trathen • e design studio, LLC: Reacted to “I’m posting my podca…” with ❤️
00:01:56 Lynn: Reacted to “I’m posting my podca…” with 👏
00:02:04 Pauline Wiles: Reacted to “I’m posting my podca…” with 👍🏻
00:02:15 Kim Blake: Reacted to “I’m posting my podca…” with ❤️
00:02:15 Michelle Merrill: Win: Reached out to two warm leads. One is getting on my calendar this week. 🙂 Also working painstakingly through the Patrick.
00:02:18 Michelle Merrill: Reacted to “I’m posting my podca…” with ❤️
00:02:21 Erica Nash: Reacted to “I’m posting my podca…” with ❤️
00:02:30 Erica Nash: Reacted to “I’m posting my podca…” with 🥞
00:02:33 Meg McConnell: Reacted to “I’m posting my podca…” with 👏
00:02:34 Kim Blake: Reacted to “Win: Reached out to …” with 👍
00:02:43 Meg McConnell: Reacted to “Win: Reached out to …” with 👏
00:02:58 Michelle Merrill: @Erica Nash you can disregard my submitted question. I figured out what I needed. 🙂
00:03:02 Lynn: I did my first two market research meetings today.
00:03:03 Pauline Wiles: Win – I'm doing a paid discovery tomorrow that my client hopes to record and use as a podcast episode. If that works out, I feel like I'm getting paid to market myself 🙂
00:03:06 Lynn: Reacted to “Win: Reached out to …” with 👏
00:03:09 Erica Nash: Reacted to “Win: Reached out to …” with 🖤
00:03:11 Meg McConnell: Reacted to “I did my first two m…” with 👏
00:03:14 Michelle Merrill: Reacted to “Win – I'm doing a pa…” with 👏
00:03:14 Erica Nash: Replying to “@Erica Nash you can …”

You got it!
00:03:17 Lynn: Reacted to “Win – I'm doing a pa…” with 👏
00:03:21 Erica Nash: Reacted to “I did my first two m…” with 🥳
00:03:23 Meg McConnell: Reacted to “Win – I'm doing a pa…” with 🎉
00:03:30 Pauline Wiles: Reacted to “Win: Reached out to …” with 👍🏻
00:03:32 Erica Nash: Replying to “Win – I'm doing a pa…”

This is SO COOL
00:03:34 Erica Nash: Reacted to “Win – I'm doing a pa…” with 🎉
00:03:35 Angelica Hidalgo: That’s great advice thank you!! I’ll make sure to keep pushing
00:03:43 Pauline Wiles: Reacted to “I did my first two m…” with 💛
00:03:52 Angelica Hidalgo: I will! Thank you 💛💛💛
00:03:56 Tracy Trathen • e design studio, LLC: Prefacing the “I’m here win” with what happened this week – Had a bit of a rough week: Mom (she’s 84) had to go to ER (she’s okay) other family issues (brother also in ER not sure if he’s okay) – I’m just glad I’m here because I wasn’t sure if I was going to make it. But I’m here!
00:04:00 Meg McConnell: Replying to “Win – I'm doing a pa…”

I can't wait to hear more about this!
00:04:09 Stephani – The Simple Growth Co: Reacted to “I’m posting my podca…” with ❤️
00:04:13 Meg McConnell: Reacted to “Prefacing the “I’m h…” with ❤️
00:04:14 Stephani – The Simple Growth Co: Reacted to “Win: Reached out to …” with 👍
00:04:16 Lynn: Reacted to “Prefacing the “I’m h…” with ❤️
00:04:20 Stephani – The Simple Growth Co: Reacted to “I did my first two m…” with 👏
00:04:30 Erica Nash: Reacted to “Prefacing the “I’m h…” with ❤️
00:04:43 Pauline Wiles: Reacted to “Prefacing the “I’m h…” with ❤️
00:04:46 Stephani – The Simple Growth Co: Reacted to “Prefacing the “I’m h…” with ❤️
00:04:57 Kim Blake: Reacted to “Prefacing the “I’m h…” with 🤗
00:04:58 Stephani – The Simple Growth Co: Reacted to “Win – I'm doing a pa…” with 🎉
00:05:02 Tracy Trathen • e design studio, LLC: Replying to “Prefacing the “I’m h…”

Yep – exactly – encouragement🙂
00:05:28 Tracy Trathen • e design studio, LLC: Reacted to “Win – I'm doing a pa…” with ❤️
00:05:40 Angelica Hidalgo: Reacted to “Win: Reached out to …” with ❤️
00:05:44 Angelica Hidalgo: Reacted to “@Erica Nash you can …” with ❤️
00:05:48 Angelica Hidalgo: Reacted to “I did my first two m…” with 💛
00:05:55 Angelica Hidalgo: Reacted to “Win – I'm doing a pa…” with ❤️
00:06:03 Angelica Hidalgo: Replying to “Win – I'm doing a pa…”

Love this!! I wanna see!!!
00:06:07 Angelica Hidalgo: Reacted to “Prefacing the “I’m h…” with ❤️
00:06:20 Lynn: Replying to “Win – I'm doing a pa…”

Yes, please share!! I
00:06:22 Pauline Wiles: Replying to “Win – I'm doing a pa…”

Oh, pressure now!
00:06:23 Laura Nurse: Win? – Held a boundary with my client. She emailed me 2 days after we wrapped her project and wanting a redesign of the website. Not clear if she wanted edited sections or a complete redesign… she was all over the map in her email. Said I’d be happy to do it but that revision period is over with launch and file hand off, so additional work will be at 150 per hour. She hasn’t responded in 6 days. Thoughts?
00:06:23 Tracy Trathen • e design studio, LLC: Replying to “Win – I'm doing a pa…”

I want to listen to the episode when it airs!
00:06:30 Angelica Hidalgo: Replying to “Prefacing the “I’m h…”

Aw Tracy I’m so sorry that’s happening, sending you so much love!
00:06:44 Tracy Trathen • e design studio, LLC: Reacted to “Aw Tracy I’m so sorr…” with ❤️
00:06:48 Tracy Trathen • e design studio, LLC: Replying to “Prefacing the “I’m h…”

Thanks 🙂
00:07:08 Erica Nash: Reacted to “Win? – Held a bounda…” with 🖤
00:07:20 Stephani – The Simple Growth Co: Reacted to “Win? – Held a bounda…” with ❤️
00:07:23 Lynn: Reacted to “Win? – Held a bounda…” with ❤️
00:08:05 Pauline Wiles: Reacted to “That’s great advice …” with 👍🏻
00:08:34 Tracy Trathen • e design studio, LLC: Replying to “Prefacing the “I’m h…”

If I didn’t have my business, I’d be working for someone else, and wouldn’t have been her when Mom had to go to ER
00:08:38 Tracy Trathen • e design studio, LLC: Replying to “Prefacing the “I’m h…”

*here
00:08:42 Lynn: Reacted to “If I didn’t have my …” with ❤️
00:08:50 Michelle Merrill: Reacted to “If I didn’t have my …” with ❤️
00:09:54 Angelica Hidalgo: Reacted to “Win? – Held a bounda…” with ❤️
00:10:18 Pauline Wiles: Reacted to “If I didn’t have my …” with ❤️
00:10:31 Erica Nash: For questions today: https://airtable.com/appBKMODI6rJUNuPk/shrQMjgC7CiiWTBsh
(I’ve already got yours @Laura Nurse !)
00:10:31 Tracy Trathen • e design studio, LLC: And their support is super responsive too!
00:11:12 Laura Nurse: Reacted to “For questions today:…” with 👍🏻
00:13:16 Pauline Wiles: I feel a bit the same about online coffee chats, great question ….
00:13:35 Laura Nurse: I started playing around with Moxie last week, and I can really see the potential. I’m just procrastinating on setting up my systems inside… lol.
00:15:04 Michelle Merrill: GIVE THEM YOUR PROCESSES AND ASK THEM TO BUILD OUT AUTOMATED WORKFLOW TEMPLATES WE CAN USE!! 😉
00:15:51 Tracy Trathen • e design studio, LLC: Reacted to “GIVE THEM YOUR PROCE…” with ❤️
00:15:53 Ruby Javaid: Reacted to “GIVE THEM YOUR PROCE…” with 💯
00:19:22 Tracy Trathen • e design studio, LLC: I send a link to schedule a coffee chat if they say “let’s stay in touch”.
00:23:15 Laura Nurse: Reacted to “Prefacing the “I’m h…” with 🤗
00:23:17 Erica Nash: “Hey Jen, it was so nice to meet you the other day. I would love to meet for [virtual or not] coffee sometime. Would you be up for that?” <—- you’re giving her the option to meet and get to know each other further.
00:23:30 Laura Nurse: Reacted to “If I didn’t have my …” with ❤️
00:23:35 Tracy Trathen • e design studio, LLC: Reacted to ““Hey Jen, it was so …” with 👆
00:23:40 Lynn: Reacted to ““Hey Jen, it was so …” with 👆
00:25:26 Laura Nurse: Replying to “GIVE THEM YOUR PROCE…”

Is there a dedicated channel/way to request this from them? Or are you just suggesting I be like HEY! Moxie people! Set me up Yo! lol
00:28:44 Kim Blake: Reacted to “I send a link to sch…” with 👍
00:32:46 Pauline Wiles: I had 2 clients switch email list providers and didn't think to tell me (so nobody changed the email signup form on their website). I feel like there's no limit to the “please don't do this” conversations I would potentially need at handover!
00:33:23 Laura Nurse: I don’t give my clients admin access to their sites until they are asking how to do something that needs it. When we launch, I tell them they have a sandbox to play in on the site (editor access) then if/when they need it, I can take down the guard rails. When they do ask, THEN I give them the rundown on plugins etc. So far, it works. Most of my clients barely log in to the back end.
00:33:37 Michelle Merrill: Reacted to “I don’t give my clie…” with 🙃
00:33:47 Lynn: Reacted to “I had 2 clients swit…” with 👆
00:33:53 Michelle Merrill: Replying to “I don’t give my clie…”

My reactive was supposed to be for Pauline. Lol. Sorry.
00:34:22 Tracy Trathen • e design studio, LLC: Reacted to “I had 2 clients swit…” with 👍
00:34:25 Tracy Trathen • e design studio, LLC: Reacted to “I don’t give my clie…” with 👍
00:35:11 Laura Nurse: Replying to “I don’t give my clie…”

oh. haha thanks. 🙂
00:37:45 Pauline Wiles: Reacted to “My reactive was supp…” with 😃
00:41:43 Michelle Merrill: There really was good guidance in what you said to her. Nice job. ❤️
00:48:33 Pauline Wiles: I'm trying to be a little more careful with wording when I write to clients, instead of saying “if you want x” I've started saying “if you want to hire me for x…” . It's good practice for me because I'm consistently tempted to do small bits for free.
00:48:46 Erica Nash: Reacted to “I'm trying to be a l…” with 🙌
00:51:23 Laura Nurse: Replying to “There really was goo…”

Thanks Michelle!
00:54:13 Laura Nurse: “Permission to speak freely, sir?”
00:54:20 Michelle Merrill: Reacted to ““Permission to speak…” with 😆
00:54:33 Janet Hoover: Reacted to “I'm trying to be a l…” with 👍
00:54:34 Laura Nurse: Reacted to “I'm trying to be a l…” with ❤️
00:54:49 Janet Hoover: Reacted to “I'm trying to be a l…” with ❤️
00:55:04 Angelica Hidalgo: Reacted to “I'm trying to be a l…” with ❤️
00:55:12 Lynn: Reacted to “I'm trying to be a l…” with ❤️
00:55:16 Tracy Trathen • e design studio, LLC: Replying to “I'm trying to be a l…”

Such a great way to reply!!!
00:55:23 Tracy Trathen • e design studio, LLC: Reacted to “I'm trying to be a l…” with ❤️
00:55:34 Janet Hoover: Good stuff even tho I joined late lol!
00:56:05 Erica Nash: And early, whattt
00:56:10 Michelle Merrill: Replying to “GIVE THEM YOUR PROCE…”

There are implementors who can help. I just meant for Shannon's specifically
00:56:17 Janet Hoover: Reacted to “And early, whattt” with 🤣