listen to my latest podcast episode:
February + March 2024 Income Report EP 87
byShannon Mattern
WDA Live Strategy Call 2-14-2023

This Week's Questions

Chat

00:01:10 Kaila – HeyKaila Media: Oh Erica! Welcome back! Hope you’re feeling better!!
00:01:16 Janet Hoover: Erica!! So good to see you!
00:01:28 Erica Nash: Thank you!!! So much better finally!!
00:01:37 Lauren N.: Welcome back Erica!
00:01:42 Karen: Welcome back, Erica!
00:02:01 Erica Nash: Thanks guys! Good to see everyone!!
00:02:10 Janet Hoover: Giving my current big project client the heart eyes (and she was one of my top 25 woo!!) and doing a quick vid and proposal (without spending days mulling things over and over) and shot it off without stressing over it – yay!
00:02:20 Sharon Blalock OBM: Welcome back Erica, glad you are feeling better!
00:02:45 Karen: Yay Janet!
00:02:46 Janet Hoover: Thank you!!!!!
00:02:47 Kaila – HeyKaila Media: I booked a couple new projects and am using them to help create my workflows and any automations I see being helpful for the future!
00:02:59 Lauren N.: Held my boundaries with a PITA client and he finally chose one of the options I laid out for him!
00:03:00 Janet Hoover: Ooooo nice!!
00:03:11 Lauren N.: Congrats Janet!
00:03:11 Janet Hoover: YES!
00:03:18 Kaila – HeyKaila Media: Was that the maintenance guy Lauren?
00:03:19 Kate Newnham: YES Lauren!!! Way to stay strong.
00:03:44 MoonSoar Services – Courtney & John: Love that Lauren!!
00:03:48 Janet Hoover: Lovin’ those options
00:03:54 Glennette Goodbread: Yay!
00:03:54 Kim Stone: I stressed over sending out my first proposal and waiting to see what may or may not happen
00:04:12 Kaila – HeyKaila Media: Congrats Lauren!!
00:04:15 Karen: Way to go, Lauren!
00:04:17 Kaila – HeyKaila Media: And Janet! Weo!
00:04:20 Mariela Cabezas | Web Designer – soulbusinessdesign.com: Things are turning around for me after last week’s low… I think I cracked the code on getting leads and clients easily. My strategy is LinkedIn content and real connections. I am getting almost one lead per day there..
00:04:20 Becky Swan: Been doing my outreach. I also got some really lovely feedback from clients I’ve worked with lately.
00:04:23 Janet Hoover: Go Kim!
00:04:42 Kaila – HeyKaila Media: First proposal is huge! Yayyy!
00:04:48 Karen: Congrats, Kim!
00:04:52 Janet Hoover: Isn’t that nice, Becky? Yay!!
00:04:54 Sharon Blalock OBM: Getting my development calendar set since letting go of my EVA client.
00:04:57 Mariela Cabezas | Web Designer – soulbusinessdesign.com: Yay Kim!
00:05:00 Kate Newnham: I told an existing client (who is somewhat expense minded) that I had new 1/2 day or full day rates and was super hesitant that she would balk at the rates and she didn’t! Yay!
00:05:03 Caitlin Harrison: I have THREE consults this week and a follow up call on a corporate client
00:05:13 Janet Hoover: Yay, Kate!
00:05:18 Kim Stone: Thanks everyone.
00:05:20 Janet Hoover: Woah, go Caitlin!!
00:05:35 Janet Hoover: Such awesome wins!!!
00:05:38 Kate Newnham: I posted on LinkedIn for 2 years and got like 3 leads. How the heck did you get 1 a day?!
00:05:40 Kate Newnham: Wow!!
00:06:38 Glennette Goodbread: Strategic networking is working as expected. Someone who had spoken with me about working together on a project got a yes from the client so we're meeting tomorrow.
00:06:55 Mariela Cabezas | Web Designer – soulbusinessdesign.com: Kate I’m not sure lol… I think niching down and being really clear who you are talking to is what helped. Also not giving up, because for the longest time, I didn’t have any leads from there.
00:07:06 Sharon Blalock OBM: I’d love to get in on the LinkedIn Chat!
00:07:17 Caitlin Harrison: same here re: linkedin
00:07:23 Lauren N.: I’m down for a linked in chat!
00:07:28 Janet Hoover: Me too!
00:07:32 Caitlin Harrison: I have a question if theres time
00:07:32 Lisa Doiron: Me to please for linkedin! 🙂
00:07:53 Glennette Goodbread: I'm focusing some time on LI as well and the other high level group I'm in is doing a deep dive into LinkedIn this month so count me in on tbat one too.
00:08:03 Janet Hoover: 🐶😍 Kaila
00:08:20 Mariela Cabezas | Web Designer – soulbusinessdesign.com: Hm… how does a LinkedIn chat work lol?
00:09:00 Glennette Goodbread: I think she meant the genius chat or whatever side group happens to talk about LI.
00:10:00 Kaila – HeyKaila Media: Reacted to “🐶😍 Kaila” with 🥰
00:12:18 Lauren N.: This is so interesting, I’ve definitely felt this before
00:12:29 Kaila – HeyKaila Media: Ditto.
00:15:25 Caitlin Harrison: me x1000
00:16:32 Janet Hoover: I’ve never thought about the trash on both sides of that
00:16:51 Robin Smith: This is so interesting!
00:20:42 Sharon Blalock OBM: I so needed this today! Thanks Shannon for sharing
00:22:52 Kate Newnham: That was great, thank you for sharing!!
00:23:23 Janet Hoover: Really good
00:23:29 Caitlin Harrison: so great! can we get a copy of that doc?
00:23:50 Janet Hoover: I’d love taping that up on my desk lol!
00:23:58 Robin Smith: Thank you for sharing!
00:24:31 Melissa Miller: I’ve been wanting to do this for awhile – thanks for the inspiration!
00:25:11 Shannon Mattern: https://docs.google.com/document/d/1phh1jqzL9V_AH7Qd95FjW3kJy9IWcTnf6cIDg0HgNJw/copy?usp=sharing
00:26:56 Glennette Goodbread: Years ago, I had a client tell me it was unprofessional to let it go for so long then expect her to pay it LOL As stupid as it sounded, I realized she was right in a way as it was unprofessional to just let it for so long.
00:27:47 Glennette Goodbread: If I registered before, do I need to register again?
00:27:55 Glennette Goodbread: k
00:28:53 Janet Hoover: Good question
00:28:55 Kaila – HeyKaila Media: That’s a lot. Haha sorry all!
00:28:56 Kaila – HeyKaila Media: lol
00:29:21 Brittney: Great question!
00:35:38 Kate Newnham: I love that you’re all about lifestyle Kaila!
00:37:47 Erica Nash: It makes my heart so happy every time you say it haha
00:38:12 Kaila – HeyKaila Media: Reacted to “I love that you’re a…” with 💚
00:38:58 Sharon Blalock OBM: I’m doing my outreach, with no responses really, so I’m having a hard time getting leads and in turn clients.
00:39:03 Becky Swan: Same, girl, same
00:39:18 Kaila – HeyKaila Media: Hahahaha I love you Cait
00:39:19 Janet Hoover: We all do it, Caitlin lol! 🙂
00:39:37 MoonSoar Services – Courtney & John: How do you respond if you present your Patrick matrix to someone and they want something in between your middle and lowest tier?
00:44:20 Kate Newnham: I was sooo impressed when I saw you do those Shannon!
00:45:03 Glennette Goodbread: Those episodes were great!
00:46:13 Lisa Doiron: Regarding late payments: I have to follow up with a maintenance client regarding a late payment that was due at the beginning of the month and still have not received payment. I have already sent two “friendly reminders”. This is unusual for them so I am unsure how to frame it.
00:48:44 Glennette Goodbread: For this task in Module 6, what all are we supposed to do?

Practice Your Consultation with a buddy from the WDA Facebook Group

Question behind the question: Does my package matrix need to be ready? My ocd wants to mark that done but I should probably finish my Patrick whether I'm going to present it on the call or not.
00:55:25 Kaila – HeyKaila Media: I have to run but thanks for the hang today team!
00:55:45 Kate Newnham: Bye Kaila!
00:57:05 Mariela Cabezas | Web Designer – soulbusinessdesign.com: I also don’t get many responses right now to my email outreach to old connections (and these are people I have talked to personally on coffee dates). That’s why I prefer creating aligned content on LinkedIn and adding people that are actually my ideal clients, and connect with them via DM and via my content. Sometimes those old coffee date connections also see my content and THEN they remember that email I sent them… and finally answer.
00:57:24 Glennette Goodbread: What about adding something like this?

Please respond with one of the following #s.

1 – Thanks but I'm not at all interested.
2 – I might be interested but check back next quarter.
3 – I'm interested. Please DM me.
00:57:49 Robin Smith: I like that Glennette!
00:57:56 Lisa Doiron: Your welcome! 🙂
00:57:58 Glennette Goodbread: Reacted to “I like that Glennett…” with ❤️
00:58:14 Lisa Doiron: You're … not Your! LOL
00:58:35 Caitlin Harrison: I had that happen too
00:59:28 Glennette Goodbread: “If you feel like you don't quite need “middle” package, I would recommend signing up for “low” package as you can always upgrade later if you need more help.
00:59:50 Kate Newnham: If they want to negotiate here, they likely will later too
01:01:20 Caitlin Harrison: @lisa have you put them into an auto-draft?
01:01:58 Lisa Doiron: Okay will do thank you! That's perfect. 🙂
01:02:06 Lauren N.: And if you don’t get a response, say that maintenance will be paused on X date until payment is made
01:03:22 Lisa Doiron: @lisa have you put them into an auto-draft?
auto-draft – you mean automatic payments? I haven't set it up in Dubsado yet…
01:03:38 Caitlin Harrison: yes, I have everyone on Stripe subscriptions
01:03:49 Janet Hoover: Thank you!
01:03:53 Caitlin Harrison: just moved my last manual invoice over to stripe
01:03:55 Kate Newnham: Thank you!
01:03:59 Lauren N.: Thank you!