Summary + Transcript

Chat

00:00:57 Erica Nash: 🥳
00:02:53 Katheryn Symington | Web Designer: I have a lot of promising meetings / conversations set up for this week. 😀🙏
00:02:59 Michelle: Win: last week's outreach resulted in a booked small tier on my Patrick. 🙂
00:03:02 Erica Nash: Reacted to “I have a lot of prom…” with 🥳
00:03:07 Erica Nash: Reacted to “Win: last week's out…” with 🥳
00:03:17 Lynn: Reacted to “I have a lot of prom…” with 🥳
00:03:18 Lynn: Reacted to “Win: last week's out…” with 🥳
00:03:28 Carol: Shannon helped me get a zombie website launched and almost wrapped up. Final payment has been made and I'm doing the offboarding this week. 🙂
00:03:34 Erica Nash: Reacted to “Shannon helped me ge…” with 🥳
00:03:37 Michelle: Reacted to “Shannon helped me ge…” with 🥳
00:03:37 Lynn: Reacted to “Shannon helped me ge…” with 🥳
00:03:48 Tracy Trathen • e design studio, LLC: Win – potential client (needs branding first, then later on a website). He’s got the link to schedule. Yay!
00:03:57 Liz Lee: My win is last night I got a notification that someone signed up for a paid discovery call out of the blue. I don’t know yet how she found me yet, but we’re meeting on Thursday. I am also working my way through the paid discovery call module and definitely excited to rework this offer soon.
00:03:57 Erica Nash: Reacted to “Win – potential clie…” with 🥳
00:04:01 Lynn: Reacted to “Win – potential clie…” with 🥳
00:04:05 Erica Nash: Reacted to “My win is last night…” with 🥳
00:04:06 Katheryn Symington | Web Designer: Reacted to “Win: last week's out…” with 🥳
00:04:07 Lynn: Reacted to “My win is last night…” with 🥳
00:04:08 Michelle: Reacted to “Win – potential clie…” with 🥳
00:04:14 Katheryn Symington | Web Designer: Reacted to “Shannon helped me ge…” with 🥳
00:04:15 Michelle: Reacted to “My win is last night…” with 🥳
00:04:18 Stephani – The Simple Growth Co: Reacted to “I have a lot of prom…” with 🥳
00:04:19 Stephani – The Simple Growth Co: Reacted to “Win: last week's out…” with 🥳
00:04:20 Stephani – The Simple Growth Co: Reacted to “Shannon helped me ge…” with 🥳
00:04:21 Katheryn Symington | Web Designer: Reacted to “Win – potential clie…” with 🥳
00:04:21 Stephani – The Simple Growth Co: Reacted to “Win – potential clie…” with 🥳
00:04:24 Tracy Trathen • e design studio, LLC: Replying to “Win – potential clie…”

Found me by googling designers in our town – so I guess my SEO is working LOL
00:04:32 Michelle: Reacted to “Found me by googling…” with 👏
00:04:33 Katheryn Symington | Web Designer: Reacted to “My win is last night…” with 🥳
00:04:39 Katheryn Symington | Web Designer: Reacted to “Found me by googling…” with 👏
00:04:41 Stephani – The Simple Growth Co: Reacted to “Found me by googling…” with 👏
00:05:03 Erica Nash: Reacted to “Found me by googling…” with 👏
00:05:03 Tracy Trathen • e design studio, LLC: Also had a great call with current client whose site is launching this week. He LOVES the site.
00:05:09 Erica Nash: Reacted to “Also had a great cal…” with 🥳
00:05:13 Michelle: Reacted to “Also had a great cal…” with 🥳
00:05:13 Stephani – The Simple Growth Co: Reacted to “Also had a great cal…” with 🥳
00:05:17 Katheryn Symington | Web Designer: Reacted to “Also had a great cal…” with 🥳
00:05:28 Stephani – The Simple Growth Co: Reacted to “My win is last night…” with 🥳
00:05:38 Lynn: Reacted to “Also had a great cal…” with 🥳
00:05:49 Liz Lee: Reacted to “I have a lot of prom…” with 🥳
00:05:55 Liz Lee: Reacted to “Win: last week's out…” with 🥳
00:05:58 Liz Lee: Reacted to “Shannon helped me ge…” with 🥳
00:06:05 Liz Lee: Reacted to “Win – potential clie…” with 🥳
00:06:08 Casey Nishikawa Morrin: Got through the first module of WDA Web Designer Identity and accepted my top archetypes (Ruler + Artist)
00:06:14 Liz Lee: Reacted to “Also had a great cal…” with 🥳
00:06:16 Erica Nash: Reacted to “Got through the firs…” with 🥳
00:06:18 Lynn: Reacted to “Got through the firs…” with 🥳
00:06:20 Liz Lee: Reacted to “Got through the firs…” with 🥳
00:06:30 Casey Nishikawa Morrin: It freaked me out the first time I took it!
00:06:34 Stephani – The Simple Growth Co: Reacted to “Got through the firs…” with 🥳
00:06:38 Carol: Replying to “Got through the firs…”

That's me, too. 😉
00:06:54 Casey Nishikawa Morrin: Replying to “Got through the firs…”

Caroll!!!! 🫶🏻
00:06:57 Erica Nash: Replying to “Got through the firs…”

That tends to happen with Rulers! Like, wait, this has to be wrong haha
00:07:03 Casey Nishikawa Morrin: Replying to “Got through the firs…”

Let’s be Queens
00:07:13 Carol: Reacted to “Let’s be Queens” with ❤️
00:07:19 Erica Nash: Hey [Name]!
[Pleasantries]
A. Quick question: I’m doing some market research for my web design business, and I’m looking to connect with business owners who:
B. Quick question: I have a few spots open on my project calendar in Q4 for business owners who:
Bullet 1
Bullet 2
Does that sound like anyone you know?
What about you? Is there anyone specific you’re looking to connect with?
Look forward to hearing from you!!
00:12:19 Lynn: 🦄
00:12:28 Shannon Mattern: Reacted to “🦄” with 🎉
00:12:44 Erica Nash: 🤠
00:12:48 Shannon Mattern: Reacted to “🤠” with 🎉
00:12:52 Casey Nishikawa Morrin: 🫨
00:12:57 Shannon Mattern: Reacted to “🫨” with 🎉
00:13:23 Carol: 🤪
00:15:25 Liz Lee: 😅
00:15:54 Erica Nash: Reacted to “🦄” with 🎉
00:15:54 Erica Nash: Reacted to “🤠” with 🎉
00:15:55 Erica Nash: Reacted to “🫨” with 🎉
00:16:07 Erica Nash: Reacted to “🤪” with 🥳
00:16:11 Erica Nash: Reacted to “😅” with 🥳
00:17:32 Liz Lee: Reacted to “🦄” with 🥳
00:17:36 Liz Lee: Reacted to “🤠” with 🥳
00:17:38 Liz Lee: Reacted to “🫨” with 🥳
00:17:41 Liz Lee: Reacted to “🤪” with 🥳
00:22:49 Michelle: 🙃 (took me a minute, but it's finally done)
00:23:26 Liz Lee: Reacted to “🙃 (took me a minute…” with 🥳
00:25:17 Erica Nash: Reacted to “🙃 (took me a minute…” with 🥳
00:25:58 Erica Nash: For any additional questions today: https://airtable.com/appBKMODI6rJUNuPk/shrQMjgC7CiiWTBsh
00:26:01 Casey Nishikawa Morrin: I love your accent Orla. <3
00:26:10 Erica Nash: Replying to “I love your accent O…”

So beautiful!
00:26:30 Orla: Reacted to “I love your accent O…” with ❤️
00:28:17 Carol: That's me! I haven't gotten that far in the course yet
00:28:23 Casey Nishikawa Morrin: I’m still struggling to put together my Patricks
00:28:48 Michelle: What kinds of things do people typically include? Mine are pretty small at the moment. Somewhere between monthly to daily backups and security scans, a specific number of support tickets, plugin updates…
00:28:51 Erica Nash: Replying to “I’m still struggling…”

Due to not understanding the strategy or time/etc?
00:29:27 Michelle: I'd love local SEO, social media, content creation, and overall packages, too.
00:29:49 Tracy Trathen • e design studio, LLC: That’s what I do (WebCare plans – i.e. maintenance and updating the backend).
00:29:49 Kaila – HeyKaila Media: What are some good options to include in retainer packages which help hold the boundaries of client communication. (Aka…just because they are on a retainer, doesn’t necessarily mean they get access to me ALL the time)
00:29:58 Michelle: Reacted to “What are some good o…” with 💯
00:30:05 Pauline Wiles: Reacted to “What are some good o…” with 👍🏻
00:30:30 Erica Nash: Reacted to “What kinds of things…” with ✅
00:30:32 Erica Nash: Reacted to “I'd love local SEO, …” with ✅
00:30:34 Erica Nash: Reacted to “That’s what I do (We…” with ✅
00:30:37 Erica Nash: Reacted to “What are some good o…” with ✅
00:33:19 Pauline Wiles: More on boundaries … How do you take vacations / breaks for family responsibilties, if you're a one-person business with clients on retainer?
00:33:27 Erica Nash: Reacted to “More on boundaries ….” with ✅
00:33:33 Michelle: Reacted to “More on boundaries ….” with 💯
00:33:38 Meg McConnell: How do you keep track of Clients A, D, and E are on the low package so they only get ___ and Clients B and C are on the medium package, etc.? I can see myself getting confused if I don't track or stay on top of it somehow with different levels 😅.
00:33:52 Erica Nash: Reacted to “How do you keep trac…” with ✅
00:33:54 Stephani – The Simple Growth Co: Reacted to “How do you keep trac…” with 💯
00:34:12 Pauline Wiles: Reacted to “How do you keep trac…” with 💛
00:34:29 Kaila – HeyKaila Media: Replying to “What are some good o…”

Along the same lines, what are some ways we set boundaries/levers surrounding when THEY have to supply their parts of what’s needed to complete the recurring work
00:34:46 Casey Nishikawa Morrin: SAME! I’m trying to Frankenstein DIY together some from all the stuff I’ve seen online and I feel like I’m becoming schizophrenic
00:34:49 Kaila – HeyKaila Media: Reacted to “How do you keep trac…” with 💯
00:34:57 Michelle: Reacted to “SAME! I’m trying to …” with 😂
00:34:57 Kaila – HeyKaila Media: Reacted to “More on boundaries ….” with 💯
00:35:51 Michelle: Reacted to “Along the same lines…” with 💯
00:35:53 Michelle: Reacted to “Along the same lines…” with 👏
00:35:59 Michelle: Replying to “What are some good o…”

THIS PART
00:36:02 Casey Nishikawa Morrin: Replying to “More on boundaries ….”

This book helped calm my perfectionist, over-achiever, people-pleasing entrepreneur brain: https://www.amazon.com/She-Builds-Anti-Hustle-Business-Nourish-ebook/dp/B09RWWHXHD
00:36:07 Tracy Trathen • e design studio, LLC: Replying to “That’s what I do (We…”

If you guys are curious about mine (and what I include) – look at my website and look under “WebCare Plans” in my header’s dropdown menu.

I’m still tweaking these and am possibly going to change how my page is set up a little.
00:36:20 Katheryn Symington | Web Designer: This may or may not fall in the retainer package options – What about a subscription model, where your client pays you a monthly fee and every 3 years you do a re-design and keep the website fresh.
00:36:29 Erica Nash: Reacted to “This may or may not …” with ✅
00:36:35 Michelle: Reacted to “This may or may not …” with 🤯
00:37:18 Kaila – HeyKaila Media: Replying to “This may or may not …”

Yes, listen to Shannon’s podcast with Steve! It’s an interesting way to approach it!
00:37:25 Tracy Trathen • e design studio, LLC: I bet you could set up a Patrick for the Subscription model
00:38:01 Katheryn Symington | Web Designer: Reacted to “I bet you could set …” with ❤️
00:38:12 Casey Nishikawa Morrin: Replying to “That’s what I do (We…”

Thank you Tracy! You light the way in the darkness for newbie business owners <3
00:38:20 Tracy Trathen • e design studio, LLC: Reacted to “Thank you Tracy! You…” with ❤️
00:38:29 Kaila – HeyKaila Media: Yes.
00:38:34 Casey Nishikawa Morrin: I am ON retainer, but I dont have a website to tell anyone about it.
00:38:36 Carol: 👍
00:38:38 Pauline Wiles: Not offering retainers right now
00:38:41 Tracy Trathen • e design studio, LLC: ❤️ I do (webcore)
00:38:53 Tracy Trathen • e design studio, LLC: Replying to “❤️ I do (webcore)”

WebCare (silly autocorrect)
00:38:56 Meg McConnell: Yes – monthly web site maintenance
00:38:59 Katheryn Symington | Web Designer: I'd like to, but now doing it now.
00:39:04 Kaila – HeyKaila Media: Yes.
00:39:05 Carol: No
00:39:05 Casey Nishikawa Morrin: Replying to “I am ON retainer, bu…”

Because I dont feel ready to take on new clients until my systems and Patrixs are ready
00:39:07 Meg McConnell: No – just one level for everyone
00:39:07 Lynn: No.
00:39:13 Tracy Trathen • e design studio, LLC: No. Not yet
00:39:23 Kaila – HeyKaila Media: Replying to “Yes.”

Well, most.
00:39:45 Meg McConnell: It solved a problem clients were asking for help with
00:39:47 Casey Nishikawa Morrin: Consistent monthly income, flexible hours, minor touchpoint on edits.
00:39:48 Michelle: The one client I have right now was pre-Patrick. The overall marketing one I pitched was Patricked. Unfortunately, they AGRESSIVELY ghosted me. lolololol
00:39:49 Kaila – HeyKaila Media: Can you repeat that Erica?
00:40:02 Carol: It seemed like an easy way at the time to capture them as an ongoing client.
00:40:04 Meg McConnell: Dislike – most clients want to prepay so it's not really monthly revenue, tracking the time I spend, scope creep
00:40:29 Carol: Dislike the constant drain on time
00:40:38 Kaila – HeyKaila Media: Replying to “Can you repeat that …”

Thanks! Selling retainers has been so much easier with Pat. Boundaries, boundaries, boundaries!
00:40:41 Lynn: I was offering maintenance plans pre-Patrick and it was a one-size fits all.
00:40:44 Tracy Trathen • e design studio, LLC: I didn’t offer it under Patrick but it’s set up as Patrick (sort of) on my website….

Not sure how to answer the Q.

They always go for my smallest one just to get the job done but it might be because I’m presenting it wrong.
00:40:45 Casey Nishikawa Morrin: I would love to be able to have a menu of options for clients to pick and choose from, instead of letting clients come with a “I have $500 for social media work”
00:40:58 Carol: Nope
00:41:11 Casey Nishikawa Morrin: Yes. I need to hit 35 hours
00:41:13 Lynn: No
00:41:34 Tracy Trathen • e design studio, LLC: Only one part of it – (number of hours for any content updates – depends on which plan for hours).
00:41:39 Kaila – HeyKaila Media: Darn, I missed that q again. Sorry!
00:41:42 Meg McConnell: Yes, but it's a lot of little requests that are annoying to track, or if they don't request anything one month I feel like I need to come up with a SEO/maintenance task to give them anyways
00:41:43 Michelle: I was very careful with boundaries on the one I have right now, and I have set up some automated systems that keep it from becoming draining. I use a program that runs daily security scans, backups, checks performance, generates reports for what has been done. I can also update plugins and themes from this dashboard. So amazing.
00:42:05 Liz Lee: I have my Website Care and Support plans differentiated by number of service requests per month (with definitions and examples of what constitutes a service request).
00:42:18 Kaila – HeyKaila Media: Gotcha. Mine are not.
00:42:30 Carol: One of mine is. They never ever use it all.
00:42:31 Meg McConnell: Mine is 1 hour a month + better response time/emergency help
00:42:39 Michelle: Replying to “I was very careful w…”

It also includes 5 support tickets, but she almost never uses them.
00:42:42 Tracy Trathen • e design studio, LLC: Only WebCare (has hosting and a bunch of other stuff).

Thinking about doing some sort of content retainer package but not sure.
00:42:45 Kaila – HeyKaila Media: Maintenance. I have offered other kinds but no successful sales.
00:42:51 Carol: Hosting Content Management Weekly Updates
00:42:57 Liz Lee: Web care bundled with hosting
00:42:59 Lynn: Web maintenance + updates and unfortunately social media management.
00:43:03 Meg McConnell: Only web maintenance. I do another one that includes design/social media work and do not enjoy it enough to offer to anyone else
00:43:12 Michelle: I offer website maintenance, social media, local SEO all on retainer.
00:43:15 Katheryn Symington | Web Designer: I do website maintenance.
00:44:11 Meg McConnell: Dislike social media support in general, more instant response/availability/last minute requests, have to keep up with each client's events/needs/etc.
00:44:18 Liz Lee: I used to have retainer packages that included social media content creation and posting, but these platforms change so often, it was frustrating to keep up with it and was not enjoyable for me at all.
00:44:42 Meg McConnell: Reacted to “I used to have retai…” with ❤️
00:45:14 Michelle: Replying to “Dislike social media…”

Those were some of the levers I pulled in my Patrick. Nimble, Flexible, and Basic had different response times. They paid more for same-day changes and only have until 2 pm to request changes.
00:45:58 Tracy Trathen • e design studio, LLC: Time bound: No rollovers or banking at all. I am fine with it. They know they use it or lose it.
00:46:01 Michelle: I feel GREAT when they don't use the tickets! lol
00:46:12 Lynn: No. I feel perfectly fine when they don’t use it. Most of my clients I’m doing ALL. OF. THE. WORK. And not getting a lot of feedback from them.
00:46:14 Carol: No, They pay for a full year at once, allotted number of hours per month. Pay extra if we go over.
00:46:17 Tracy Trathen • e design studio, LLC: I actually love it when they DON’T use it because I’m making more money (LOL).
00:46:23 Liz Lee: Nope no rollover! I offered that once and regretted it. I don’t feel guilty about receiving the money without the workload, but I do fear that eventually they will stop the plan because they are not using it.
00:46:27 Lynn: Reacted to “I actually love it w…” with 👆
00:46:33 Casey Nishikawa Morrin: Rollovers?? What a concept. I wouldn’t know how to bill if they didn’t use it. That feels like stealing.
00:46:37 Meg McConnell: No but more often there is scope creep/additional requests and it's hard to draw the line sometimes. I do feel bad when they don't have site updates and then feel obligated to run the link checker or do something for SEO just to show that I did something that month.
00:46:38 Katheryn Symington | Web Designer: For my maintenance plans, some packages have some of my time. If they don't use it by the end of the month it expires.
00:47:07 Tracy Trathen • e design studio, LLC: Granted – my “time” based thing is very very small… so it’s not a lot they are losing, otherwise I think they would feel obligated to use it.
00:47:15 Meg McConnell: I wish I knew better ways to automate some of the web maintenance stuff (or some kind of report, etc.)
00:47:46 Kaila – HeyKaila Media: That would be fun!
00:47:48 Michelle: It's like a warranty or insurance. Some months I go to the doc and use the insurance policy, and some months I don't. Same for my car or my home.
00:47:50 Meg McConnell: I've seen bigger agencies send an analytics report or SEO data and I have no idea how to do that quickly
00:47:55 Katheryn Symington | Web Designer: I have sold some hourly white label work, and I told her up front that there's a 60 day expiry because she can drag her feet. It worked beautifully.
00:48:32 Tracy Trathen • e design studio, LLC: Reacted to “It's like a warranty…” with 👆
00:48:46 Michelle: Replying to “I've seen bigger age…”

There are sooooo many tools that do this for you. They have a cost themselves, but they make it so much easier and faster.
00:48:51 Liz Lee: I will let them know if it’s outside the scope of maintenance.
00:49:04 Meg McConnell: YES – just do the work anyways because I feel silly telling them I'm billing for an extra 15-30 minutes or whatever it is
00:49:04 Lynn: I typically let them know if it’s out of scope.
00:49:10 Tracy Trathen • e design studio, LLC: I’ve told them ‘it’s outside the scope of your plan. I’ll be happy to do that – would you like me to send you a quote?”

Interestingly, I’ve found this ONE thing easy to hold boundaries for….
00:49:17 Carol: I haven't run into it that problem… yet.
00:49:28 Casey Nishikawa Morrin: Reactive and immediate, and I will be stressed until it’s not done.
00:49:35 Carol: Reacted to “YES – just do the wo…” with 👍
00:49:40 Kaila – HeyKaila Media: Replying to “This may or may not …”

For anyone digging through comments in the future: https://open.spotify.com/episode/2WiirawYlHKsrgC3fhDdwG?si=abc23376c2f54498
00:49:46 Carol: Reacted to “Reactive and immedia…” with 👍
00:49:57 Meg McConnell: OMG yes, I hate the nagging little requests sitting in my inbox and want to get them done right away
00:50:09 Katheryn Symington | Web Designer: Reacted to “For anyone digging t…” with ❤️
00:50:11 Casey Nishikawa Morrin: Replying to “OMG yes, I hate the …”

Easy morning dopamine
00:50:18 Meg McConnell: Reacted to “Easy morning dopamin…” with 😅
00:50:34 Michelle: Replying to “OMG yes, I hate the …”

@Casey Nishikawa Morrin you spell anxiety funny.
00:50:38 Pauline Wiles: Reacted to “OMG yes, I hate the …” with 👍🏻
00:50:44 Liz Lee: Reacted to “@Casey Nishikawa Mor…” with 😂
00:50:50 Kaila – HeyKaila Media: Reacted to “@Casey Nishikawa Mor…” with 😂
00:51:05 Casey Nishikawa Morrin: Replying to “OMG yes, I hate the …”

Anxiety goes downnn when tasks go awayyyyy
00:51:09 Katheryn Symington | Web Designer: Reacted to “@Casey Nishikawa Mor…” with 😂
00:51:09 Casey Nishikawa Morrin: I’m so happy to not be the smartest in the room. Thanks for sharing everything today.
00:51:17 Shannon Mattern: Reacted to “I’m so happy to not …” with ❤️
00:51:20 Lynn: Good!
00:51:30 Casey Nishikawa Morrin: Getting better at talking to strangers, feeling less….sweaty?
00:51:37 Erica Nash: Reacted to “Getting better at ta…” with 🤣
00:51:41 Lynn: I already had someone in mind that I didn’t reach out to yesterday
00:52:07 Michelle: The script felt the teeniest bit salesy/networking group-y, but I can just tweak it more when I use it again.
00:52:09 Tracy Trathen • e design studio, LLC: I was stressed about it. Mostly because my Mom came in right in the middle and interrupted my train of thought. Had to run out and help her with groceries.

But I did it about 10 minutes after we finished the time in the meeting LOL
00:52:21 Carol: Good but I need a little more time to find the right person to send it to…. it's a little less generic in application.
00:52:36 Erica Nash: Reacted to “I was stressed about…” with 🙌
00:52:38 Tracy Trathen • e design studio, LLC: Replying to “Good but I need a li…”

Yes – this was also partly my problem.
00:52:41 Casey Nishikawa Morrin: Replying to “I was stressed about…”

Your mom is very lucky to have such a lovely daughter
00:52:48 Erica Nash: Reacted to “Good but I need a li…” with ✅
00:52:51 Tracy Trathen • e design studio, LLC: Reacted to “Your mom is very luc…” with ❤️
00:53:03 Erica Nash: Reacted to “Your mom is very luc…” with ❤️
00:53:08 Katheryn Symington | Web Designer: Good. I'm working on mindset. At times I feel like I shouldn't be asking, or being too pushy or salsey. Nobody wants to be networking with vampires. lol.
00:53:13 Michelle: I sent it to someone I used to be in a networking group with anyway and have a good relationship with, so I just winked at the script.
00:53:15 Tracy Trathen • e design studio, LLC: Replying to “I was stressed about…”

Thanks Casey – your comments are helping me (need the boost today).
00:53:27 Casey Nishikawa Morrin: Replying to “Good. I'm working on…”

I love vampires.
00:53:35 Katheryn Symington | Web Designer: Reacted to “I love vampires.” with ❤️
00:53:35 Michelle: Reacted to “I love vampires.” with 😂
00:53:40 Tracy Trathen • e design studio, LLC: Reacted to “I love vampires.” with 😆
00:53:41 Casey Nishikawa Morrin: Reacted to “I love vampires.” with 🧛🏼‍♀️
00:53:43 Erica Nash: Reacted to “I love vampires.” with 🧛🏼‍♀️
00:53:46 Erica Nash: Reacted to “I love vampires.” with 😂
00:53:50 Casey Nishikawa Morrin: Replying to “Good. I'm working on…”

Depends if they have a helpful service!
00:53:56 Meg McConnell: Oh on the retainer side–same challenge as regular web site builds, clients often ask for things before they have the content/photos/details ready. How to manage them until they have everything or train them not to reach out until 100% ready (submit a ticket/form, etc.). Would love some advice on this!
00:54:09 Tracy Trathen • e design studio, LLC: If I know the person, no. If it’s someone I’ve only chatted with for like 2 minutes a long time ago, then maybe.
00:54:17 Michelle: Reacted to “If I know the person…” with 💯
00:55:01 Casey Nishikawa Morrin: Replying to “I was stressed about…”

You’re inspiring to me! Found your LinkedIn and using it as a comp for my future web copy! Thanks for being structured and having your sh*t together.
00:55:10 Liz Lee: I reached out to a referral partner and let her know my offers are in the process of getting reworked, but I do have a few slots for my Spark site (starter site for coaches and healers) before it totally changes in the next few months. She is a content creation coach who has sent me many clients over the years. I haven’t reached out to her in a while because I’ve been afraid of being overwhelmed.
00:55:12 Lynn: I’ve had some people misread it and think I was asking THEM for business and not for an introduction. I’ve rewritten it a few times and people still misread it.
00:55:17 Tracy Trathen • e design studio, LLC: Reacted to “You’re inspiring to …” with ❤️
00:55:21 Casey Nishikawa Morrin: https://www.linkedin.com/company/edesignpdx/ 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼
00:55:42 Tracy Trathen • e design studio, LLC: Replying to “I was stressed about…”

Wow thanks. 😄
00:55:46 Erica Nash: Reacted to “Oh on the retainer s…” with ✅
00:56:10 Michelle: Reacted to “I reached out to a r…” with ❤️
00:56:37 Casey Nishikawa Morrin: Where’s the thread?? I’m overwhelmed!
00:56:43 Michelle: Replying to “I’ve had some people…”

Could you make the subject something about an intro so that's what they see first?
00:57:38 Erica Nash: Replying to “Where’s the thread??…”

https://www.facebook.com/groups/wpdevacademy/posts/3215001308634260/?__cft__[0]=AZVsIUPNLebM2bEEMGfOCZgNt6xe7t-t_X1hJWdERkpk5CCJlV5FbszDC2bV9-lhjR4nJ3EdvqiGOSCGCxB-iX0Iz0P77ZJOvmgGmZkpMMs6hnpOSfPEhgLRi2AeSJOqIa9NKIRSNRNpa6cquXQ-4Y54DtFmqqoB0Li_YMftuKijUg&__tn__=%2CO%2CP-R
00:57:46 Erica Nash: Replying to “Where’s the thread??…”

Wait idk if that will work
00:58:01 Casey Nishikawa Morrin: Replying to “Good. I'm working on…”

You have services to offer and the right people need help.
00:58:11 Michelle: How many active website build projects do you guys have going at once, max, like if someone chooses middle or lower Patrick options?
00:58:24 Katheryn Symington | Web Designer: Reacted to “You have services to…” with 👍
00:58:52 Casey Nishikawa Morrin: Replying to “Where’s the thread??…”

Thank you!!!!!
00:58:59 Casey Nishikawa Morrin: Herding cats
00:59:00 Meg McConnell: Replying to “Where’s the thread??…”

The struggle is real
00:59:08 Tracy Trathen • e design studio, LLC: Reacted to “Herding cats” with 🐈‍⬛
00:59:14 Meg McConnell: Me too!!
00:59:46 Katheryn Symington | Web Designer: Reacted to “Herding cats” with 😂
00:59:52 Katheryn Symington | Web Designer: Thank you!