This Week's Questions

Chat

00:00:29 Trish Bovell: Hi everyone!
00:00:49 Trish Bovell: win – sold a premium VIP experience!
00:01:03 Kaila Anderson | HeyKaila Media (she/her): Cleaned out my inbox!
00:01:28 Leigh Scott: I increased the hours for my subcontractor!
00:02:48 Courtney Wilson: Big wins! Went live today with a client whose website should’ve gone live six months ago. We also raised our rate last week for this project because it was going so far over timeline. ALSO! We actually took a day off yesterday!
00:02:55 Caitlin Harrison: I held boundaries a little bit with this client that has been dragging along for MONTHS. I have been trying to get copy from her and set up a spreadsheet that walked through what info I needed and she pushed back wanting me to just pull the content from her existing sales decks or just ask her what I wanted on the phone. I told her that would be a couple hundred dollars more and that it wasn’t in the scope as I am the designer not a writer and she pushed a bit more saying she wasnt aware that wasn’t in the scope… but we walked through another way for her to pull copy and to get someone on her team to get the content in vs me just doing it
00:03:05 Kaila Anderson | HeyKaila Media (she/her): Ahhh that probably feels great Courtney!!
00:03:32 Courtney Wilson: @Kaila oh my gosh, it all feels great!
00:03:32 Kaila Anderson | HeyKaila Media (she/her): Nice work Caitlin!!
00:04:25 Rachel Briscoe: That’s amazing Trish!!!
00:04:26 Kaila Anderson | HeyKaila Media (she/her): I just caught up this morning and rewatched the last few that I missed so know that the boundaries stuff probably feels extra good for you this week!!
00:04:44 Melissa Miller: Me too!
00:04:54 Noelle: Same…can't wait for the workshop next week.
00:05:21 Caitlin Harrison: I signed up for the May workshop with Alecia
00:05:40 Leigh Scott: Thanks. Me too!
00:05:54 Melissa Miller: I’m also going to Alecia’s workshop tomorrow!
00:06:18 LaShae Dorsey: That's HUGE Courtney! So awesome
00:06:22 Caitlin Harrison: @melissa the one tomorrow or the May one? tomorrow was too soon for me to clear my schedule
00:06:25 Laura: First paying client signed and already sending me images and content.
00:07:37 Trish Bovell: wow Caitlin! That's amazing
00:08:28 Kaila Anderson | HeyKaila Media (she/her): *facepalm*
00:09:09 Melissa Miller: @caitlin – tomorrow! I’m so excited, much needed for me 🙂
00:10:05 Lisa Doiron: Way to go Caitlin!
00:10:14 LaShae Dorsey: My win this week – 2 more Day sessions scheduled and a proposal matrix to write for another even larger project!
00:10:26 Kaila Anderson | HeyKaila Media (she/her): Niiiice work LaShae!!
00:11:19 LaShae Dorsey: Thx Kaila!
00:11:30 Caitlin Harrison: thanks everyone!
00:12:02 Kaila Anderson | HeyKaila Media (she/her): HIiiii!
00:12:51 LaShae Dorsey: I attended one of Alecia's workshops last year and it was amazing. Y'all are gonna love it. Also there will likely be tears – just be forewarned.
00:13:30 Leigh Scott: Oooh. One More! I implemented a lead strategy that increased my clients monthly leads from 15 to 1500
00:14:22 Lisa Doiron: My win – Had a discovery call with a potential new client who found me online and I went through the whole thing with more confidence than I've ever had and am going to send her a proposal this afternoon.
00:15:05 Caitlin Harrison: tell me more about this lead strategy?!
00:15:27 LaShae Dorsey: woah Leigh that is amazing! please share that strategy with the group 😉
00:16:11 Lisa Doiron: Thank you! 🙂
00:19:32 Leigh Scott: Sure! My client collects student leads for her university partners. Previously the site visitors were completing a long form that had a low completion rate, so I created a quiz that asks all of the same questions and matches them with universities based On their answers. In doing so, they consent to share their info with the university. People love quizzes!
00:19:49 Kaila Anderson | HeyKaila Media (she/her): Genius!
00:20:00 Melissa Miller: Mia- I’m in the SAME situation. I have 6 packages.
00:20:05 LaShae Dorsey: that is inspired!
00:20:29 Caitlin Harrison: I am just so hesitant to add packages but could have the same levels of packages
00:20:36 Courtney Wilson: Leigh – that is so smart! Love that idea!
00:20:56 Leigh Scott: Thanks Courtney!
00:21:28 Melissa Miller: I have 3 brand packages. 2 web and 1 web+brand.
00:27:33 Melissa Miller: @Mia-I’d like to talk about packages if you’re interested
00:33:21 Mia Rendon: Yes Melissa! You can message me on Facebook
00:35:23 Melissa Miller: Ok! I will Mia
00:38:04 Trish Bovell: I have 2. Almost done with one of them. the 2nd is coming up on a year – they paid the deposit.
00:43:49 Trish Bovell: Erica – can I add this situation to the conversation? I have a client where they signed a contract last June, paid a deposit, and never got me anything. I've done no work at all. Every time I reach out, she either ghosts me or just says not ready.
00:44:09 Erica Nash: Got it
00:45:06 Trish Bovell: thanks
00:47:19 Rachel Briscoe: So sorry I have to go, will catch the replay and see you all next week. I’ll be on Alecia’s workshop tomorrow so see any of you who also are going! x
00:49:56 Trish Bovell: mine can even go next week if needed
00:53:43 LaShae Dorsey: Yes I don't even HAVE a website for the day rate packages I've sold. I will and I'm learning it's the relationships. It's the connections.
01:03:56 Kaila Anderson | HeyKaila Media (she/her): I do have a couple clients who actually submitted content once they found out they could write it on a piece of paper and send me a photo. I know this is still almost worst case scenario but better than not getting it at all sometimes!
01:04:13 Kaila Anderson | HeyKaila Media (she/her): Still not good, I know
01:04:18 Courtney Wilson: I’ve had a client who did this too, haha!
01:04:25 Kaila Anderson | HeyKaila Media (she/her): They just worked better that way
01:05:06 Kaila Anderson | HeyKaila Media (she/her): @Courtney haha good – not just me then!
01:05:33 LaShae Dorsey: I just got that same thing for one of my local clients
01:06:02 Kaila Anderson | HeyKaila Media (she/her): Like…actually drives me nuts but then I also have to take a step back and realize that not everyone’s brains work the same way!
01:06:23 Kaila Anderson | HeyKaila Media (she/her): Digital is just such a barrier for some.
01:08:57 Caitlin Harrison: I’m gonna drop but I’ll catch this part on the replay!
01:09:00 Caitlin Harrison: thank you!!!
01:09:48 Mia Rendon: If there’s time after Trish, I would like to talk quickly about the client I was talking about in the Facebook group. My question is about reframing the ROI.
01:10:10 Mia Rendon: *preframing
01:12:20 Janet Hoover: Thank you!
01:12:23 Lisa Doiron: Thanks
01:12:25 Grace: Thank you
01:12:35 Trish Bovell: I have to run, Mia. Catch you on the FB group