Summary + Transcript
How long do you stay in the left column of creating unwanted results? (0:06)
How did the Peta client firing go? (5:01)
Why does the question “Why are they asking you for help” make you uncomfortable? (11:05)
How do you decide if you want to hire an employee? (16:00)
An employee works at the direction of the employer under the policies and work hours of the employer, whereas a contractor works on their own terms. (22:07)
What hesitations do you have about hiring? (28:17)
The most important thing to focus on when booking projects is your clients results. (33:03)
Hiring is not a big decision, but it’s worth exploring. (41:49)
How to structure your team based on your team’s strengths. (46:55)
Why you need to switch your business from a DBA to an LLC. (52:24)
How would you feel about it if you had to fit in? (56:40)
Can you trust yourself to experiment and gather data? (1:02:35)
What success looks like for you. (1:07:25)
00:01:46 Kaila – HeyKaila Media: Wins: running a successful business while not missing any powder days!! 🤟🏼😛🏂 Also being told I was “impressive” during (and again after) a consult where the client tried to give me their cc # for the premium package without even knowing the price lol
00:02:23 Janet Hoover: Exactly !! Yay!!
00:02:29 Leigh Scott: Win: I got rid of my PITA client AND told my previous company I’m not coming back. And I couldn’t have done it without you guys
00:02:37 Laura’s iPhone: Reacted to “Win: I got rid of my…” with ❤️
00:02:46 Kaila – HeyKaila Media: Reacted to “Win: I got rid of my…” with 💕
00:02:49 Laura’s iPhone: Reacted to “Wins: running a succ…” with ❤️
00:02:49 Leigh Scott: that’s awesome Kaila! you are impressive
00:02:51 Tiffany Souhrada: Reacted to “that’s awesome Kaila…” with ❤️
00:02:59 Trish Bovell: Reacted to “Wins: running a succ…” with ❤️
00:02:59 Tiffany Souhrada: Reacted to “Win: I got rid of my…” with ❤️
00:03:00 Erica Nash: Reacted to “Wins: running a succ…” with ❤️
00:03:02 Trish Bovell: Reacted to “Win: I got rid of my…” with ❤️
00:03:02 Janet Hoover: Yes, Kaila!!
00:03:04 Erica Nash: Reacted to “Win: I got rid of my…” with ❤️
00:03:11 Tiffany Souhrada: Reacted to “Wins: running a succ…” with ❤️
00:03:12 Janet Hoover: Go Leigh!
00:03:14 Kaila – HeyKaila Media: Reacted to “that’s awesome Kaila…” with ♥️
00:03:26 Kaila – HeyKaila Media: Reacted to “Go Leigh!” with ❤️
00:03:46 Kaila – HeyKaila Media: Reacted to “Yes, Kaila!!” with ❤️
00:05:20 Cory Ruedebusch (she/her): So thankful for creating this business that gives me such awesome flexibility – got to ski with my daughter on Monday. Lots of travel plans coming up! And contracts for two new sites coming up in the next month!
00:05:39 Janet Hoover: Nice, Corey!
00:05:47 Erica Nash: Reacted to “So thankful for crea…” with ❤️
00:06:07 Trish Bovell: Reacted to “So thankful for crea…” with ❤️
00:06:59 Kaila – HeyKaila Media: Reacted to “So thankful for crea…” with ❤️
00:07:58 Erica Nash: I got the first round of feedback on the course on course creation that I’m developing for clients who are in the education space. These are people with advanced degrees in education and curriculum development. I often feel like “why are they asking me for help.” Their feedback was incredible and so kind and they asked for no changes 🎉
00:08:01 Kaila – HeyKaila Media: That’s so smart
00:08:12 Janet Hoover: Love that
00:08:37 Trish Bovell: Reacted to “I got the first roun…” with ❤️
00:10:15 Tiffany Souhrada: I love the mindset shift that I have made away from feeling like the client is doing me a favor by hiring me — and not working with clients who come to me with that attitude
00:10:32 Kaila – HeyKaila Media: Reacted to “I got the first roun…” with ❤️
00:10:42 Kaila – HeyKaila Media: That must have felt sooooo good Erica!!
00:10:43 Janet Hoover: 💪
00:11:16 Erica Nash: Replying to “That must have felt …”
Honestly, so so good
00:12:12 Janet Hoover: Erica…you are GOLD!
00:12:44 Erica Nash: Reacted to “Erica…you are GOLD!” with 🥰
00:12:46 Kaila – HeyKaila Media: Cory’s sunshiney vibes literally and figuratively!
00:12:53 Janet Hoover: Right?!
00:13:19 Leigh Scott: that’s awesome Erica!!
00:14:03 Cory Ruedebusch (she/her): Reacted to “Cory’s sunshiney vib…” with 😍
00:14:18 Kaila – HeyKaila Media: Your knowledge is SO SO valuable to them!
00:14:23 Cory Ruedebusch (she/her): Reacted to “Your knowledge is SO…” with 👍
00:15:14 Erica Nash: Reacted to “that’s awesome Erica…” with ❤️
00:15:17 Erica Nash: Reacted to “Your knowledge is SO…” with ❤️
00:15:21 Kaila – HeyKaila Media: Reacted to “I love the mindset s…” with 🙌🏼
00:16:31 Kaila – HeyKaila Media: Great q!
00:18:16 Laura’s iPhone: I feel the same way Janet
00:18:26 Cory Ruedebusch (she/her): Me too
00:19:37 Kaila – HeyKaila Media: What I’m doing right now is documenting every single thing I do so I can be more clear of what I can hire out for
00:19:48 Janet Hoover: So smart kaila
00:20:01 Cory Ruedebusch (she/her): Reacted to “What I’m doing right…” with 👍
00:20:31 Kaila – HeyKaila Media: Thanks Janet! I actually solidified that idea after watching someone in the Page Builder Summit! I was kinda doing it but then someone confirmed it was a good idea so now I’m being more diligent!
00:24:28 Janet Hoover: 👍
00:29:08 Cory Ruedebusch (she/her): Grrr. My silly daughter missed her bus again. What’s a natural consequence for that? Too far to walk… Oh well. See you in 15 min I hope.
00:29:16 Erica Nash: Oh man and that makes it super easy to then record a video or something for training them. Love that Kaila
00:31:41 Leigh Scott: that’s why I was so miserable in January. I thought I was responsible for my employee. and then when you guys helped me realize they’re responsible umans that make their own decision, i felt so free
00:32:00 Leigh Scott: *humans
00:32:09 Erica Nash: Now there’s a hive brain 😃
00:32:13 Janet Hoover: Such good points!
00:32:30 Janet Hoover: 🐝
00:32:54 Kaila – HeyKaila Media: Replying to “Oh man and that make…”
It’s REALY eye-opening. There are SO SO many steps and it’s wild once you start writing them out so no wonder we get overwhelmed! As I’m recording them, I’m then able to add some of it to my Dubsado workflow so that even if I do have to do it manually, at least I have a to-do sitting there and don’t have to ask myself ‘what’s next?’ Which is a huge mental load off!
00:34:10 Erica Nash: But what if it works???
00:34:19 Kaila – HeyKaila Media: Reacted to “But what if it works…” with 👆🏼
00:44:33 Laura’s iPhone: I use the word team 😂 after podcast interviews I say that my team will send over graphics and be in touch
00:45:28 Kaila – HeyKaila Media: Team is relative! Is it more people or just a multitude of my alternate personalities hahaha
00:45:54 Janet Hoover: Ha…I use team too even though I outsource my team lol
00:49:57 Kaila – HeyKaila Media: Leigh, you sound like such a great employer!
00:50:06 Erica Nash: Reacted to “Leigh, you sound lik…” with 🙌
00:50:24 Kate Newnham | Website Designer: Reacted to “Leigh, you sound lik…” with ❤️
00:51:08 Janet Hoover: Agreed!!
00:53:32 Janet Hoover: Sorry…have to run…darn it…bye!
00:53:37 Kaila – HeyKaila Media: This is the lady that was on Shannon’s podcast recently right?
00:53:46 Kaila – HeyKaila Media: I loved that one!
00:53:54 Kaila – HeyKaila Media: She’s got big stuff going on!
00:54:35 Laura’s iPhone: Ooh. I’ll have to check out the podcast episode. I don’t know her
00:55:05 Kaila – HeyKaila Media: What is a dba?
00:56:57 Kate Newnham | Website Designer: I’ve created and demolished 3 LOL
00:57:15 Kaila – HeyKaila Media: Hahaha Kate ‘demolished’
00:57:18 Kate Newnham | Website Designer: It takes like 15 mins to start a business which is so funny to me
00:57:32 Kate Newnham | Website Designer: Tore it all down
00:57:33 Trish Bovell: don’t feel you are tied to a name for an LLC. Savvy Web Woman is a dba for my LLC, which is Vell Group
00:57:53 Caitlin Harrison: When I finally went from sole prop to LLC, I was like “did I do it right? that’s all?!?”
00:58:43 Kaila – HeyKaila Media: In Canada, when I incorporated, the only difference I felt was I had to pay a shit tonne more for corporate taxes *sigh*
00:59:15 Kate Newnham | Website Designer: I’m still not an LLC cuz I don’t see the benefit
00:59:19 Tiffany Souhrada: @erica it took me 5 years to change from a DBA to an LLC — mostly because of mindset junk
00:59:51 Laura’s iPhone: I’m not either Kate. It’s like $1200 a year in California and we don’t own a house or any assets
00:59:56 Kaila – HeyKaila Media: If it takes 15 minutes, what if you just did it?
01:01:00 Tiffany Souhrada: I filled out the paperwork three or four times before actually hitting submit…. and then pivoted my offers about 2 months later 😂
01:01:43 Laura’s iPhone: I have to hop off. You ladies are all brilliant
01:01:44 Caitlin Harrison: I finally bit the bulled to to the LLC filing for that safety of separating my assets so I wasn’t risking my house
01:01:58 Caitlin Harrison: but I also thought LLC was too intense for what I do
01:02:07 Caitlin Harrison: but I do also have to run! I’ll catch the end on the replay
01:03:08 Leigh Scott: I named mine after my son because I had a feeling that it was going to take time to be “successful” and I’d have so many urges to quit, and naming it after him gives me the encouragement to fight and reminds me why i’m doing it
01:03:59 Trish Bovell: my LLC was created way before I even started doing web design. It’s gone through several different businesses.
01:04:10 Kaila – HeyKaila Media: Reacted to “I named mine after m…” with 🥺
01:09:11 Kaila – HeyKaila Media: I was going to say that as well…it’s always evolving (which is SO hard to think about when you have super high expectations and are a perfectionist) and registering as an LLC is not a make or break but more of a direction towards even more evolving.
01:10:05 Leigh Scott: Erica, I dont know anything about course creation, but in my mind you’re the epitome of what a course creator curriculum designer person is and if i ever created a course you’re the only person i’d want to work with
01:10:23 Trish Bovell: Replying to “Erica, I dont know a…”
01:10:29 Kaila – HeyKaila Media: Replying to “Erica, I dont know a…”
01:11:12 Trish Bovell: let the problem come to you. Wait for them to ask
01:12:44 Kaila – HeyKaila Media: This reminds me of my maintenance package dilemma. I sat on them for months. I realized I needed someone to give me permission to just try it and see what happens!
01:16:40 Kaila – HeyKaila Media: Will miss ya!