WDA Live Strategy Call 3-7-2023

This Week's Questions

Summary + Transcript

Live Strategy Call for the Simply Profitable Designer Summit. (0:00)
Are there any announcements before we dive into today’s questions? (5:23)
Why you don’t feel confident in your price. (11:11)
Looking at goals is not necessarily like the outcome, but what trash can we uncover through the goal? (16:47)
Who is the type of business that will pay premium prices? (22:36)
How do you navigate the messiness of personal branding vs business branding? (29:09)
Shannon’s thoughts on being the face of her business vs. her personal brand. (34:01)
What if it’s not even an issue? -. (39:36)
When can I expect your feedback? (44:23)
What to do if you’re not happy with a client. (49:36)
How do you respond when you get an email saying you’re unable to support you in the capacity you require? (55:00)

Chat

00:01:31 Janet Hoover: Eeek Caitlin, what a cutie!
00:01:41 Kaila – HeyKaila Media: Reacted to “Eeek Caitlin, what a…” with 💛
00:01:47 Caitlin Harrison: he has covid 😫 but he’s a trooper
00:01:57 Janet Hoover: Awww
00:02:29 Kaila – HeyKaila Media: WIN: Taking steps towards (finally) creating a starter template site!
00:02:47 Janet Hoover: Oooo, nice Kaila!!
00:02:51 Janet Hoover: That’s fun!
00:02:51 Leigh Scott: nice Kaila!
00:02:57 Caitlin Harrison: win: the flexibility to tell my clients that the schedule has changed due to having this kiddo home for the week
00:02:59 MoonSoar Services – Courtney & John: Love that Kaila!
00:03:07 Erica Nash: Reacted to “WIN: Taking steps to…” with 🎉
00:03:09 Glennette Goodbread: I presented my first package matrix. Waiting to hear back from the client. It went well. Also reaffirmed that we need to stay out of people's wallets as she said “The pricing's not too bad and I'll be presenting this to my SPONSOR.” She's a startup and I had no idea she has a sponsor.
00:03:21 Erica Nash: Reacted to “win: the flexibility…” with 🎉
00:03:32 Janet Hoover: 💪 Caitlin
00:03:42 Erica Nash: Reacted to “I presented my first…” with 🎉
00:03:46 Glennette Goodbread: Notice I said client not prospect. I'm calling her in as a client. 🙂
00:03:52 Leigh Scott: WIN: my dreamium client just asked me to do another project
00:04:02 Angela Winter (she/her): Launched a site yesterday, sent a follow-up with value framing and an outreach today
00:04:02 Erica Nash: Reacted to “WIN: my dreamium cli…” with 🎉
00:04:13 Erica Nash: Reacted to “Launched a site yest…” with 🎉
00:04:33 Brittney: Had a consultation call today that went really well. 🙂
00:04:38 Erica Nash: Reacted to “Had a consultation c…” with 🎉
00:04:50 Kaila – HeyKaila Media: Reacted to “Notice I said client…” with 👌🏼
00:04:57 Kaila – HeyKaila Media: Reacted to “WIN: my dreamium cli…” with 👏🏼
00:05:13 Janet Hoover: I’m in month 3 of my paying myself commitment. Nutty busy with new client signing up and new people inquiring
00:05:25 Caitlin Harrison: Reacted to “I’m in month 3 of my…” with 🎤
00:05:26 Kaila – HeyKaila Media: I’m a little sad that the summit lands on the same week that we have friends visiting but I got the pass so can’t wait to take in all the things! Congrats Lauren & Leigh on your courses!
00:05:31 Erica Nash: Reacted to “I’m in month 3 of my…” with 🎉
00:05:36 Kaila – HeyKaila Media: Reacted to “I’m in month 3 of my…” with 👏🏼
00:05:39 Kaila – HeyKaila Media: Reacted to “Had a consultation c…” with 👏🏼
00:05:42 Kaila – HeyKaila Media: Reacted to “Launched a site yest…” with 👏🏼
00:05:49 Kaila – HeyKaila Media: Reacted to “win: the flexibility…” with 👏🏼
00:05:50 Leigh Scott: thanks Kaila!
00:06:03 Janet Hoover: Thank you!
00:06:29 Angela Winter (she/her): Congrats everyone!!
00:06:39 Janet Hoover: Great stuff, Glennette, Brittney, Leigh, Angela!
00:06:59 Diana Richards: Taking some time off from my business, without feeling the push of scarcity, when dealing with deaths in my life
00:07:32 Leigh Scott: sorry to hear that Diana
00:07:41 Angela Winter (she/her): Can we join even if we don't have our patricks done?
00:07:49 Angela Winter (she/her): My condolences, Diana
00:07:58 Janet Hoover: Hugs Diana…
00:08:46 Erica Nash: Here to support and encourage you, Diana!
00:09:02 Diana Richards: 💞 Thank you all
00:10:09 Glennette Goodbread: Diana … {{{{{HUGS}}}}}
00:17:46 Brittney: I love that. Needed to hear it!
00:41:36 Kate Newnham: I so relate Angela!! I view my business is an extension of me so I love relating to people about health and wellness and that’s who I like working with. Hope that helps??
00:44:27 Angela Winter (she/her): Thank you Kate!! Me too!
00:47:55 Janet Hoover: Ha!
00:48:46 Glennette Goodbread: I would say something like “Hey ____. Hope you are well! Since the project has stalled, I'm going to go ahead and send you the final invoice. I need X, Y and Z to go live by ______. Hope to hear from you in the next couple days as I really want to get this website working for you!”
00:49:41 Caitlin Harrison: Reacted to “I would say somethin…” with ♥️
00:50:45 Kate Newnham: Ghost her lol
00:50:53 MoonSoar Services – Courtney & John: Yes! Get it in writing!!
00:50:56 Kate Newnham: Kidding
00:51:00 Janet Hoover: Agreed
00:51:14 Glennette Goodbread: I'd forward the email as if I think maybe she didn't get it LOL
00:51:47 Glennette Goodbread: She's trying to bully you.
00:52:13 Kate Newnham: There are a ton of great developers on Fiverr 🙂
00:52:46 Kate Newnham: Wow how rude
00:52:59 Sheila McRae: Warranty period has expired
00:53:07 Racheal Graham | GreenHouse Creative: Let that problem come to you.
00:53:24 Kaila – HeyKaila Media: Ugh, sorry you’re going through this Leigh
00:54:11 Erica Nash: I just want to point out how lovely it was that you supported her because you’re kind and genuinely love to help people. So sorry she’s treating you this way. You deserve better.
00:54:26 Kate Newnham: Reacted to “I just want to point…” with ❤️
00:55:04 Kaila – HeyKaila Media: And these people are likely not even upset with you. You never know what’s going on in someone’s life but it’s also not your responsibility to fix it. You can be kind, straight forward and move on.
00:56:17 Erica Nash: The perfect person to help them is out there! It doesn’t have to be you.
00:57:58 Kate Newnham: Reacted to “The perfect person t…” with ❤️
00:58:08 Janet Hoover: Sending hugs!
01:03:02 Angela Winter (she/her): I just went through so much of this with my ex-husband. Hours and hours of therapy and trauma release later…. hang in there!
01:04:00 Kate Newnham: “I don’t think like that anymore” – one of my faves!!