Summary + Transcript

Chat

00:01:35 Michelle Merrill: Tiny Tuesday win: I've had a white-label web design project sitting dormant with a client for weeks, maybe even months, now. I will ping them from time to time and ask for updates. They will say something along the lines of “We have one more product coming” or something silly that isn't part of the design directly. The site is live and working. They just aren't using it yet. TODAY!!! I instead wrote, “Hey, guys. I'd love to close this one out. Do we know what's keeping us from doing that?” They responded that they will talk to their client today and get it closed out this week. WOOT!!
00:01:41 Pauline Wiles: Reacted to “Tiny Tuesday win: I'…” with 💛
00:02:21 Lynn Davey: I FINALLY updated the info on my about page as well as added more info about my Patricks!
00:02:23 Lynn Davey: Reacted to “Tiny Tuesday win: I'…” with 💛
00:02:39 Michelle Merrill: Reacted to “I FINALLY updated th…” with ❤️
00:02:39 Ruby Javaid: HUGE win for me – sold my very first 5 figure package! This was for the client who I did a paid discovery and I'm still kind of shocked lol
00:02:45 Caitlin Harrison: Reacted to “HUGE win for me – so…” with ♥️
00:02:46 Ruby Javaid: Reacted to “Tiny Tuesday win: I'…” with 💛
00:02:48 Diana Richards: Reacted to “HUGE win for me – so…” with 🎉
00:02:49 Lynn Davey: Reacted to “HUGE win for me – so…” with 👏
00:02:49 Ruby Javaid: Reacted to “I FINALLY updated th…” with ❤️
00:02:50 Michelle Merrill: Reacted to “HUGE win for me – so…” with 🤯
00:02:52 Julie Albrecht: Reacted to “HUGE win for me – so…” with ♥️
00:02:52 Pauline Wiles: Win – I've updated my process notes for my mid-level package. And I'm finally making headway on business documentation for the “if I get hit by a bus” scenario, so my clients don't simply get ghosted.
00:02:58 Julie Albrecht: Reacted to “I FINALLY updated th…” with ❤️
00:02:59 Julie Albrecht: Reacted to “Tiny Tuesday win: I'…” with 💛
00:03:02 Michelle Merrill: Reacted to “Win – I've updated m…” with ❤️
00:03:04 Lynn Davey: Reacted to “Win – I've updated m…” with ❤️
00:03:08 Erica Nash: Reacted to “Tiny Tuesday win: I'…” with 💛
00:03:12 Pauline Wiles: Replying to “HUGE win for me – so…”

Congrats Ruby. Paid discovery is so cool!
00:03:14 Erica Nash: Reacted to “I FINALLY updated th…” with ❤️
00:03:20 Ruby Javaid: Reacted to “Win – I've updated m…” with ❤️
00:03:21 Caitlin Harrison: I booked a new client last week that has tons of potential for ongoing work after an initial build
00:03:22 Erica Nash: Reacted to “HUGE win for me – so…” with ♥️
00:03:32 Erica Nash: Reacted to “Win – I've updated m…” with ❤️
00:03:34 Lynn Davey: Reacted to “I booked a new clien…” with ❤️
00:03:35 Michelle Merrill: Reacted to “I booked a new clien…” with ❤️
00:03:38 Kaitlyn Unger | KTU Designs LLC: Reacted to “I booked a new clien…” with ❤️
00:03:44 Erica Nash: Reacted to “I booked a new clien…” with ❤️
00:03:48 Julie Albrecht: My win: I just met with a marketing agency owner who has a site design project he'd like to pass off…just need to send over package options and see what happens!
00:03:51 Julie Albrecht: Reacted to “I booked a new clien…” with ❤️
00:03:51 Stacie: Reacted to “Tiny Tuesday win: I'…” with 💛
00:03:54 Julie Albrecht: Reacted to “Win – I've updated m…” with ❤️
00:03:55 Stacie: Reacted to “I FINALLY updated th…” with ❤️
00:03:55 Tracy Trathen • e design studio, LLC: Reacted to “Tiny Tuesday win: I'…” with 💛
00:03:56 Tracy Trathen • e design studio, LLC: Reacted to “I FINALLY updated th…” with ❤️
00:03:56 Erica Nash: Reacted to “My win: I just met w…” with 🖤
00:04:01 Tracy Trathen • e design studio, LLC: Reacted to “HUGE win for me – so…” with ♥️
00:04:05 Stacie: Reacted to “Win – I've updated m…” with ❤️
00:04:09 Pauline Wiles: Reacted to “HUGE win for me – so…” with ♥️
00:04:17 Lynn Davey: Reacted to “My win: I just met w…” with 👏
00:04:18 Stacie: Reacted to “HUGE win for me – so…” with 🎉
00:04:19 Julie Albrecht: Reacted to “HUGE win for me – so…” with 🎉
00:04:23 Erica Nash: Reacted to “HUGE win for me – so…” with 🎉
00:04:32 Stacie: Reacted to “I booked a new clien…” with ❤️
00:04:38 Angelica Hidalgo: Yahoo!!!! Go ruby
00:04:39 Tracy Trathen • e design studio, LLC: Reacted to “Win – I've updated m…” with ❤️
00:04:44 Stacie: Reacted to “My win: I just met w…” with 👏
00:04:50 Michelle Merrill: Reacted to “My win: I just met w…” with 👏
00:05:45 Pauline Wiles: Reacted to “I booked a new clien…” with ❤️
00:05:49 Laura Nurse: Hi all! Sorry I’m a bit late.
00:05:58 Pauline Wiles: Reacted to “My win: I just met w…” with 👍🏻
00:06:03 Erica Nash: Reacted to “Hi all! Sorry I’m a …” with 👋
00:06:10 Diana Richards: Replying to “I booked a new clien…”

Happy to see you here, hiiiiiii Caitlin!
00:06:38 Tracy Trathen • e design studio, LLC: Win #1: have a headache but I’m here!
Win #2: got a renewal for a WebCare client I thought was going to close her business but has changed her mind.
00:06:39 Erica Nash: Huge congrats, Ruby!!!
00:06:50 Erica Nash: Reacted to “Win #1: have a heada…” with 🥳
00:06:57 Diana Richards: I’m here today!
00:07:03 Erica Nash: Reacted to “I’m here today!” with 🖤
00:07:06 Lynn Davey: Reacted to “Win #1: have a heada…” with ❤️
00:07:08 Caitlin Harrison: Reacted to “Happy to see you her…” with ♥️
00:07:16 Pauline Wiles: Reacted to “I’m here today!” with 🦋
00:07:21 Caitlin Harrison: Replying to “I booked a new clien…”

thanks!! I keep saying I want to come back to these calls so here I am
00:07:30 Tracy Trathen • e design studio, LLC: Reacted to “I’m here today!” with ❤️
00:08:15 Michelle Merrill: Reacted to “Win #1: have a heada…” with 🥳
00:09:31 Lynn Davey: Reacted to “I’m here today!” with ❤️
00:10:16 Ruby Javaid: Reacted to “Huge congrats, Ruby!…” with ❤️
00:10:26 Ruby Javaid: Replying to “Huge congrats, Ruby!…”

Thank you Erica!! 💛
00:10:30 Ruby Javaid: Reacted to “Yahoo!!!! Go ruby” with ❤️
00:10:57 Ruby Javaid: Replying to “Yahoo!!!! Go ruby”

Thank you Angelica!! 💛
00:11:07 Ruby Javaid: Reacted to “Congrats Ruby. Paid …” with ❤️
00:11:40 Ruby Javaid: Replying to “HUGE win for me – so…”

Yes, so powerful as a sales tool without being salesy!
00:11:46 Erica Nash: Emergency planning
00:11:50 Ruby Javaid: Reacted to “I booked a new clien…” with ❤️
00:11:53 Pauline Wiles: Reacted to “Emergency planning” with 👍🏻
00:12:00 Ruby Javaid: Reacted to “My win: I just met w…” with 👏
00:12:01 Tracy Trathen • e design studio, LLC: It’s called “Business Succession” in legal terms.
00:12:16 Tracy Trathen • e design studio, LLC: The whole “hit by a bus” or “I won the lottery” thing
00:12:28 Ruby Javaid: Reacted to “Win #1: have a heada…” with 💛
00:12:58 Angelica Hidalgo: Missed you guys! 💛
00:13:23 Tracy Trathen • e design studio, LLC: Reacted to “Missed you guys! 💛” with ❤️
00:13:55 Lynn Davey: Reacted to “Missed you guys! 💛” with ❤️
00:14:06 Diana Richards: Reacted to “Missed you guys! 💛” with ❤️
00:14:23 Pauline Wiles: Reacted to “Yes, so powerful as …” with 👍🏻
00:14:40 Erica Nash: https://click.convertkit-mail.com/k0urdgeok8i2uonq2nflh844zr77i8/p8hehquz6m28g9br/aHR0cHM6Ly9wcmV2aWV3LmNvbnZlcnRraXQtbWFpbC5jb20vY2xpY2svZHBoZWgwaHpobS9hSFIwY0hNNkx5OWxkbVZ1ZEM1elpYTnphVzl1Y3k1MWN5OXRiM2hwWlM5blpXNXBkWE10TlMxdGFXNTFkR1V0Wm5KbFpXeGhibU5wYm1jdGFHRmphM010ZDJWaVpHVnphV2R1WlhKaFkyRmtaVzE1UDNWMGJWOXpiM1Z5WTJVOWQyVmlaR1Z6YVdkdVpYSmhZMkZrWlcxNQ==
00:14:48 Laura Nurse: yay Moxie Day tomorrow! I blocked the afternoon to play with the software before and after. lol
00:14:53 Pauline Wiles: Reacted to “https://click.conver…” with 😃
00:14:59 Shannon Mattern: https://event.sessions.us/moxie/genius-5-minute-freelancing-hacks-webdesigneracademy?utm_source=webdesigneracademy
00:15:05 Michelle Merrill: Loving moxie so much!!
00:16:05 Ruby Javaid: Reacted to “Missed you guys! 💛” with ❤️
00:16:09 Ruby Javaid: Reacted to “I’m here today!” with ❤️
00:17:52 Michelle Merrill: Yeeesssss
00:17:56 Ruby Javaid: yes!
00:18:25 Tracy Trathen • e design studio, LLC: Replying to “Loving moxie so much…”

Me too!
00:19:46 Kaitlyn Unger | KTU Designs LLC: Yep.
00:20:14 Erica Nash: For questions: https://airtable.com/appBKMODI6rJUNuPk/shrQMjgC7CiiWTBsh
00:20:38 Michelle Merrill: OH! She said “shed”! hahahaha
00:20:49 Erica Nash: Reacted to “OH! She said “shed”!…” with 😆
00:22:34 Erica Nash: Yet!
00:22:44 Michelle Merrill: Reacted to “Yet!” with 👏
00:22:47 Lynn Davey: Reacted to “Yet!” with 👏
00:23:03 Pauline Wiles: Reacted to “Yet!” with 💛
00:23:33 Michelle Merrill: So good, though!! $30K in a first year feels like a win to me!
00:25:22 Erica Nash: I will find it. It’s sooooo good.
00:26:16 Erica Nash: Case Study Workshop with Sarah Guilliot: https://webdesigneracademy.com/bonus-vault/beyond-the-portfolio-how-to-leverage-case-studies-in-your-web-design-business/
00:26:34 Pauline Wiles: I have to keep “non monetary” firmly in mind for a lot of my clients.
00:27:19 Erica Nash: Reacted to “I have to keep “non …” with 🙌
00:28:18 Diana Richards: Yeah, intellectually knowing something is different than emotionally knowing it
00:28:23 Pauline Wiles: Reacted to “Yeah, intellectually…” with 👍🏻
00:28:26 Erica Nash: Reacted to “Yeah, intellectually…” with 🙌
00:28:29 Michelle Merrill: Reacted to “Yeah, intellectually…” with 💯
00:28:30 Julie Albrecht: Reacted to “Yeah, intellectually…” with 💯
00:41:29 Michelle Merrill: I don't know if we're supposed to ask questions as viewers, but did he want a PAGE of active members or a MEMBERSHIP site where they communicate via the site? Those are spectacularly different.
00:43:18 Erica Nash: Reacted to “I don't know if we'r…” with 💯
00:43:23 Pauline Wiles: Reacted to “I don't know if we'r…” with 👍🏻
00:44:56 Angelica Hidalgo: Replying to “I don't know if we'r…”

You can write whatever you like girl 💛
00:45:01 Angelica Hidalgo: Replying to “I don't know if we'r…”

Type away!
00:45:05 Michelle Merrill: Reacted to “You can write whatev…” with ❤️
00:46:52 Lynn Davey: Reacted to “I don't know if we'r…” with 💯
00:51:04 Michelle Merrill: Yep. Just making sure you were clear on his ask. lol I've been in that position and misunderstood myself.
00:51:58 Julie Albrecht: Reacted to “Yep. Just making sur…” with ❤️
00:52:48 Julie Albrecht: Reacted to “You can write whatev…” with ❤️
00:59:21 Michelle Merrill: You used the word “collaborate.” You can use that in your marketing, maybe? I collaborate with purpose-driven people to tell their stories yada yada. That's a super basic example.
00:59:47 Ruby Javaid: Perhaps clients with heart-centered businesses?
00:59:58 Laura Nurse: Angelica are you looking for rebel clients? lol
01:00:02 Michelle Merrill: You have amazing verbiage!! You have this!!
01:00:06 Pauline Wiles: … Purpose-driven change makers ….
01:00:08 Erica Nash: Passionate and collaborative
People driven by purpose and impact
Changemakers
Shift the status quo
01:00:18 Ruby Javaid: Replying to “… Purpose-driven c…”

ooh this is good!
01:00:21 Michelle Merrill: Reacted to “Angelica are you loo…” with 💛
01:00:32 Michelle Merrill: Reacted to “… Purpose-driven c…” with 💛
01:00:36 Michelle Merrill: Reacted to “Passionate and colla…” with 💛
01:00:50 Laura Nurse: Reacted to “Passionate and colla…” with 💛
01:01:31 Pauline Wiles: “help them make the world better”?
01:01:36 Ruby Javaid: Reacted to “Passionate and colla…” with 💛
01:01:36 Angelica Hidalgo: Reacted to “”help them make the …” with ❤️
01:01:36 Michelle Merrill: 👏👏👏👏👏 I'm inspired already!!
01:01:44 Ruby Javaid: Reacted to “… Purpose-driven c…” with 💛
01:02:15 Tracy Trathen • e design studio, LLC: I have so many different types of clients right now – I just say for myself that I love helping people, period. And that I give them tools they can use to help promote whatever it is they do.
01:04:08 Laura Nurse: “Angelica Hidalgo – Website Designer for Passionate Entrepreneurs with Rebellious Souls”
01:04:19 Tracy Trathen • e design studio, LLC: Reacted to ““Angelica Hidalgo – …” with 💞
01:04:21 Michelle Merrill: SHANNON!! You help amazing women achieve their entrepreneurial dreams and live better, more fulfilled lives!
01:04:23 Laura Nurse: Replying to ““Angelica Hidalgo – …”

just a brainstorm
01:04:52 Michelle Merrill: 😆
01:05:27 Laura Nurse: Reacted to “SHANNON!! You help a…” with 👏🏻
01:06:22 Laura Nurse: I live for when my clients are giddy about their designs!
01:06:29 Michelle Merrill: Reacted to “I live for when my c…” with 💛
01:08:28 Tracy Trathen • e design studio, LLC: We all need block removers from time to time